Privacy and Data Safety Policy
Select Engineered Systems, Inc., hereafter known as SES, respects your privacy and is committed to protecting it. This document describes how personal information is collected, used and disclosed by SES, and how we protect your privacy and treat your data when you submit personal information to us.
Personal Information
SES collects information from you in various ways when you visit or use our web site. For example, we collect information that you provide directly to us, such as your name, email address, postal address, phone number, fax number and other information.
Passive Information
Some information may be collected when you visit our web site, such as your computer's operating system, internet protocol (IP) address, access times, browser type and language and referring web site addresses. We may also collect information about your usage and activity on our site.
Cookies
We may automatically collect cookies. Cookies are small data files stored on your hard drive by a web site. Cookies help us improve your experience on our web site. We use cookies to see which areas of our web site are popular and to count visits to our web site. If you have your browser set to not allow cookies it may affect certain features of our web site.
Web Beacons
We may collect information using web beacons. Web beacons (or "gifs") are electronic images that may be used on our web site or in our emails. We use web beacons to deliver cookies, count visits, or to tell if an email has been opened or not and acted upon.
DATA SAFETY IN SES CELLULAR APPLICATIONS
SES has no direct contact with application end-users.
SELECT ENTRY VIDEO/Select SEVA
This is a one-directional video phone calling service allowing visitors at community entrance to video call a resident from a community entrance controller to gain permission to enter the premises. The service contacts the installed Select Entry Video app installed on the resident’s phone through cloud communications services.
Information Used by Service: Community residents who installed this app gave prior written permission to their Community Management to use this service. When doing so they agreed to allow their Community Management to share their phone number and publicly displayed directory name to third parties (only the local Equipment Dealer/Installer maintaining the location and SES) to be included in a list of video callees in the Select Entry Video cloud service.
Only the IP address of the cell phone is collected and used by the app for registration with Select Entry Video servers. The phone number and directory name are not collected by the app as they were already provided by the resident.
Opt-Out: Residents/users can opt out simply by logging out/uninstalling the app and notifying their Community Management to update the panel directory and remove cloud registration data, which is not retained once removed.
App Permissions Required: Record Audio; Make and Manage Phone Calls. The app needs access to the phone’s microphone and speakers to enable seamless operation of incoming video calls.
Storage Permissions Required: Record Audio. The app requires access to the phone’s storage for temporary buffering of incoming audio and video, to save essential non-personal data such as user preferences, and at user discretion, service application logs which contain no personally identifiable information.
Battery Optimization Exception: Select Entry Video Battery Optimization: Unrestricted. To ensure the app runs uninterrupted in the background when the phone is idle or in locked mode, the user will be requested to grant unrestricted battery optimization. If this is not granted, the app will stop working regularly preventing video calls from being received and the user will have to log back in to regain functionality.
Use of Personal Information We Collect
We may use information collected by our web site for purposes described in this policy. As an example, we may use your information to improve our web site, to respond to comments or questions that you may submit in order to provide you customer service, to send you information which may include order confirmations, invoices, technical information, updates, support and administrative messages, and to communicate with you about upcoming events, training seminars, promotions, as well as new products and services.
Sharing of Personal Information
We do not share your personal information with third parties other than as follows:
- In an aggregated form that does not identify you.
- With third party vendors, consultants, and/or other service providers who are working on our behalf and need access to your information to carry out their work for us.
- To comply with laws or respond to subpoenas, warrants or other court orders regarding information concerning any users, to disclose information if we believe that such disclosure is necessary to protect us from legal liability, to protect the rights and property of SES (including to enforce our agreements, policies and terms of use), and/or in the good faith belief that disclosure is needed to respond to an emergency or to protect the personal safety of any person.
- With your consent, as an example, when you agree to our sharing your information with other third parties which would be subject to their own separate privacy policies.
Minors
The SES web site is not intended for use by children. We do not knowingly solicit or collect any personal information about children under the age of 18, nor do we market to them.
Security of Your Personal Information
SES takes reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alternation or destruction. We limit access to such information to authorized personnel only if specifically needed to provide customer service. Information collected by SES is stored on secured servers that are protected with firewalls and Secure Socket Layers (SSL) only as needed, requested, or for specific order history as it pertains to customer service.
Information Choices
You may opt out of receiving information from SES by sending a request by sending an email to marketing@selectses.com specifying you wish to be removed from receiving such information. If you opt out, SES may still send emails about your account and/or ongoing business relations. You may also opt out by sending SES this request in writing via the USPS to Select Engineered Systems, Inc. 7991 W 26th Ave, Hialeah, Florida 33016, Attention Admin Opt Out.
Information Request Usage
The “I have a project” form consists of a number of fields that you are asked to fill in. Some of them are compulsory (marked with *), while others are optional. These fields are as follows.
Your first name (*)
Your last name (*)
Address
City
State
Zip Code (*)
Phone (*)
Fax
E‐mail address (*)
Problem to be solved
Products I am competing against
The “Contact us” form consists of a number of fields that you are asked to fill in. All of these fields are optional and as follows.
Your first name
Your last name
Address
City
State
Zip Code
Phone
Fax
E‐mail address
Message
Credit card payments
We use Authorize.Net, one of the largest credit card processing gateways, to handle all of your sensitive credit card information. All credit card information that you provide during each transaction is processed directly through the highly secure servers at Authorize.net, using encrypted Secure Sockets communications, and is only stored at our facilities as requested. Only very specific SES personnel have access to this information for the specific purpose of processing these payments. Your confidential data is completely under your control.
Should you have any questions, and/or require more information regarding payment options, SES policies, or other questions, please contact us at sales@selectses.com and the appropriate department will respond to you.
Changes to this Policy
SES may change this policy from time to time. Any changes to this policy will be posted as soon as reasonably possible and will become effective immediately. If changes are made, the revision date (month / year) will be changed in the document footer. Use of the SES web site, forms, and/or other, constitute consent to any policies in effect at that time.
